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Nurture innovative culture in fintech startup company consisting of 100+ employees. Prepare and deliver lively product presentations based on comprehensive market research and competitive analysis to openly share product value propositions. Steer multi-projects efficiently through onshore and offshore teams across three time zones. Oversee proprietary loan processing software as product. ● Ideated CRM solutions for sales operations, set up global op, executed vendor management for onshore and offshore accounts. ● Conducted product presentations to external stakeholders and future prospect clients, have a conversion rate of over 85% ● Highly proficient in agile framework compatible with scrum and Kanban practices, improved product engagement in saturated markets by implementing efficient customer interviews, ad-hoc persona developments and user journey modules. ● Created and maintained the requirement documents, Feature Sets, Vison, Scope, Epics, Traceability Matrix, Test Cases, User Stories, Content Documents, Wireframes, Functional, Non-functional, and Gap Analysis. ● Successfully streamlined current cart and checkout flow to provide enhanced experience to customers and increased revenues. ● Captured Epics, User Stories and Acceptance Criteria in JIRA for various Salesforce standard objects such as Leads, Accounts, Contacts, Opportunities, and Activities. ● Improved product vision, strategic roadmaps, QA/QC analysis, user stories and acceptance criteria to assess all new test cases. ● Improved the user engagement on the platform by 35% in the span of 2 months by developing an efficient usability analysis plan. ● Created workflows for the product and marketing teams that slashed the overall time to rollout operations by 25%. ● Created efficient product MVP’s for large to small scale products under B2B to B2C portfolios, Integrated data-analytics to product development to improve overall product design and functions. ● Highly proficient in agile framework compatible with scrum and Kanban practices, improved product engagement in saturated markets by implementing efficient customer interviews, ad-hoc persona developments and user journey modules.

Exhibited exceptional leadership and led software development life cycle to meet business and tech needs. Introduced product strategies by collaborating with key strategic suppliers and internal stakeholders. Leveraged scrum methodologies to accomplish all tasks. Implemented client-first approach and delivered best-in-class service to drive satisfaction. Directed global SOX control test and evidence-based result review through UML diagrams. ● Improved the overall processes at each milestone by developing user stories and acceptance criteria; acted as the product owner and facilitated feature set, bug fixes and design improvements for each update released. ● Analyzed processes at each milestone by developing strategic roadmaps, ensure alignment between product and business expectations; created risk management plans. Led the product, pricing and marketing Go-to-market stages. ● Led the product teams by conducting thorough usability analysis, improved the overall UX design for the product. Developed KPI dashboard which simplified financial data for over 80% of the company including C-Suite, directors and middle management. ● Created and deployed rate schedules for the product, set up plans for the billing and product teams to push into production. ● Achieved 22% boost in sale volumes by developing efficient marketing and pricing strategies and resource allocation module. ● Interfaced with customers, partners, and cross-functional teams to gather data and metrics to determine viable partner programs and incentives. Optimal incentive packages etc. ● Delivered more than 80 projects and improved the security metrics on all tracks from red to green spanning across three releases working in collaboration with multiple distinct teams across the globe. Implemented the Tokenization process to ensure security for critical customer data and PCI compliance. ● Realized process efficiencies in managing code merge activities, code migration procedures, and release go-live procedures by rolling out the process: code merge, build list, health check checklists and environment synchronization plan and tools like build automation etc.

Introduced product management strategies department wide by collaborating with key strategic suppliers and internal stakeholders. Utilized Agile and Kanban methodologies improving existing IT project frameworks. Developed efficient product roadmaps, user stories, feature tracking options for our mobile application. Developed and managed BI project budget, plan, scope and milestones, ensured all deliverables were achieved before the deadline. ● Enhanced the overall processes at each milestone by developing user stories and acceptance criteria; owned the complete product lifecycle and facilitated feature set, bug fixes and design improvements for each update released. ● Improved user engagement on the mobile application by 30% on iOS platforms within a span of six weeks by conducting in depth usability analysis on the product. ● Programmed a simulation training environment showcasing cyberthreats; created Incident-response plans for threats such as APT & Corporate Espionage, XSS/SQL Injection, DDoS attacks, ransomware attacks, web defacement & identitytheft using tools such as Splunk, Solarwinds, IBM Qradar and more. ● Successfully collaborated & conducted product presentations for internal, external stakeholders & future prospects which gave us a 27% upsurge on our yearly funding for the cybersecurity dept for first time in the last 7 years. ● Established data architecture of the BI platform by partnering with the application developers to gather internal data and design datasets for analysts to use as an RDBMS ● Collaborated with MIT’s CITI program to analyze their MIMIC-3 database involving their Data Specimens Only Research module, built computational Models to predict mortality rates for their patient’s family tree by analyzing thousands of data points.