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Conceived, developed, and deployed a cutting-edge application to digitize and optimize vehicle recovery processes, bolstering support for 7,000 monthly repossession attempts. Successfully reduced vehicle recovery turnaround time from 1 week to an impressive 48 hours, concurrently elevating the recovery success rate by a substantial 30%. Engineered a customer-centric process to empower clients with large default amounts to effortlessly repay outstanding balances. This strategic initiative resulted in a noteworthy 20% increase in customer retention and the successful recouping of payments exceeding N60 million. Implemented an automatic vehicle immobilization system for defaulting champions, significantly elevating collections rates to an impressive 105%. Proactively identified and mitigated potential identity fraud channels, fortifying the company against potential losses exceeding N100 million. Orchestrated the seamless integration of customized payment solutions across Nigeria, Ghana, and Cameroon, facilitating the frictionless processing of over N900 million monthly. Spearheaded the automation of manual operational procedures, achieving a remarkable 50% surge in operational efficiency and concurrently realizing a 10% reduction in overhead costs. Worked closely with interdisciplinary teams to translate concepts into tangible product roadmaps, utilizing robust conceptualization and product ideation skills Revolutionized the user interface design through comprehensive user studies, leveraging analytic platforms such as Hotjar and Smartlook, coupled with user interviews. This strategic approach resulted in a remarkable 50% enhancement in user experience and a reduction in user drop-off points. Established strategic partnerships between MAXng and renowned organizations such as Intouch, Youverify, Teltonika, Lydia, JKT, among others, amplifying the company's network and collaborative capabilities in the dynamic product landscape. Collaborated with cross-functional teams, including engineering and design, to ensure timely development and delivery of product features, targeting a 20% reduction in development cycle time. Led the continuous development of a contracts and payment management application, overseeing the efficient management of a portfolio exceeding 40,000 contracts. Instrumental in driving a substantial 60% increase in revenues through strategic improvements and optimizations.