J***************r
About Candidate
Experienced product leader with a strong focus on user-centric design, accessibility, and inclusivity. Offering over 12 years of expertise in product management and software development.
Specializes in being a specialist, established relevant domain knowledge for a range of products and domains including B2B, SaaS, WFM/ERP, FinTech, AI, and Analytics.
Provided product leadership for a diverse, talented, and award-winning team of over 40 engineers, 10 designers, and other product professionals located on three continents and five time zones.
Location
Education
Study: Management Information Systems Member of: Kappa Pi, Alumni Association
Work & Experience
• Launched an AI-enhanced embedded business intelligence platform, with a 90%+ user satisfaction score and delivering an average 400% ROI. • Spearheaded integration with fintech system to provide on-demand pay to over one million hourly workers. • Owned Product Operations strategies and analytics. Added AI processing tools shortening the product feedback loop and increasing usage analytics coverage by 40%.
• Drove the discovery and iteration process for a scheduling solution through comprehensive market analysis and user feedback. • Participated in State of the Workforce Survey and conducted data analysis, identifying an opportunity to increase employee retention valued at over $300M in total addressable market. • Enhanced market analysis and annual roadmap, for a 20% decrease in time-to-market.
• Conducted comprehensive audits of existing product interfaces against WCAG 2.0 standards, identifying and resolving accessibility barriers resulting in a score of 90+ in web accessibility evaluations. • Improved agile development process for Core TC+ product for a 15% reduction in time-to-market and 25% fewer defects reported in production. • Reworked capacity planning to consistently score an average estimate accuracy of over 85%.
• Facilitated stakeholder meetings to elicit customer needs and pain points, contributing actionable insights for a 50% reduction in iterations to acceptance. • Successfully launched a substitute management solution with positive feedback from 90% of early adopters. • Consulted with sales as a subject-matter expert on critical deals where product functionality was a key value proposition with 60%+ won.
Portfolio
